Frequently Asked Questions
Is it safe for all hairtypes?
Absolutely. Its a 100% natural product.
How Long does it take to see results?
Most customers report seeing initial results in as little as 2-4 weeks. For optimal results, we recommend using our products for at least 120 days. Consistency is key!
What is the return policy?
We have a money-back-guarantee, 120 days after you receive your order. If you are not happy with your results, contact us at info@noirellecosmetics.com and we will assist you in processing your return and getting your money back. You will be responsible for the return shipping postage.
Check here the full Refund & Return Policy.
How do I use it?
1. Apply the serum - Gently apply to the affected area or entire scalp.
2. Massage it - Massage the serum into your scalp for 1 to 3 minutes. (The most easy with the Scalp Massager).
3. Use it nightly - The BEST results come from consistent use over 2-4 months!
When will I get my order?
All orders are processed within 24 hours and shipped via priority mail 6-10 business day shipping.
If you have any questions please send us an email to info@noirellecosmetics.com, we reply to all emails in under 24 hours!
Will it realy helps with thinning edges?
Yes. Noirélle's Hair Growth Serum has been used for centuries to restore edges and even bad hairlines. It stimulates follicles, improves circulation, and helps fill in thinning or bald spots with consistent use.
What Should I do if I don't see results?
We understand that everyone’s hair is different. If you don’t see the desired results after using our product for 120 days, we offer a money-back guarantee. To process your refund, please submit a timeline of use along with photos, and we’ll evaluate your claim.
How much does shipping cost?
Enjoy the free shipping on all orders.